Logistics and Inventory Specialist

BodyMods is hiring a Logistics and Inventory Specialist

We are looking for a detail-oriented and efficient Logistics and Inventory Specialist to join our growing team. In this role, you’ll manage the flow of inventory, ensuring stock accuracy and efficient order fulfillment while keeping operational costs in check. You’ll work closely with suppliers, monitor product performance, and maintain strong compliance with industry standards. Additionally, you’ll collaborate with the team to streamline processes, contribute to meeting sales targets, and ensure that our inventory supports customer demand without overstocking. If you’re passionate about optimizing supply chains and thrive in a dynamic, fast-paced environment, we’d love to meet you!

Our mission is to strive to elevate our industry with a resounding commitment to acceptance, education, and exceptional quality. We are passionate about designing and producing jewelry using only the highest-grade materials, ensuring both safety and style. Our comprehensive training program empowers our Crew to provide expert guidance, exceptional service, and uphold industry best practices. We are committed to creating an inclusive community where everyone can express their individuality freely and authentically without judgment. 

At BodyMods, our core values define who we are and how we operate. We are driven by our Passion for what we love, guided by a clear Vision of our future, and committed to Innovation that propels our industry forward. Our Dedication ensures we go above and beyond to achieve our goals, while Accountability keeps us true to our word. We believe in Unity, recognizing that we are stronger together, and we focus on Results to meet our targets and continuously improve.

Duties & Responsibilities

Inventory Management: Accurately track and manage inventory levels, ensuring stock levels are optimized to avoid overstock or stockouts.

Order Fulfillment: Oversee and coordinate the fulfillment process to ensure timely and accurate delivery of orders, minimizing delays.

Stock Accuracy: Conduct regular inventory audits and cycle counts to maintain 100% accuracy between physical stock and recorded inventory.

Supplier Coordination: Liaise with suppliers to ensure timely delivery of goods, monitor supplier performance, and address any issues such as defects or delays.

Cost Management: Manage inventory costs effectively by tracking the cost of goods sold (COGS) and carrying costs of inventory, aiming to minimize unnecessary expenses.

Shipping & Receiving: Organize the shipping and receiving of products, ensuring smooth logistics operations, including tracking shipments and resolving any issues.

Data Entry & Reporting: Maintain detailed and accurate inventory records, updating stock movements, and generating regular reports, for the sales and marketing teams.

Reorder Point Accuracy: Monitor inventory levels to determine reorder points, ensuring that replenishment orders are placed accurately and on time to avoid disruptions.

Operational Efficiency: Improve operational processes for warehouse space utilization, order processing time, and overall efficiency in inventory handling.

Compliance & Safety: Ensure all inventory and logistics operations comply with company policies, safety standards, and relevant regulations.

Support Sales Goals: Assist in achieving sales performance targets by ensuring that top selling products are always in stock and available for purchase.

Collaboration: Work closely with the sales and customer service teams to align inventory with customer demand, resolve any product issues, and enhance customer satisfaction. 

Budget Adherence: Ensure that all orders and inventory related expenditures stay within the defined budget, helping to minimize unnecessary expenses.

Online Order Fulfillment: Process, package, and ship online orders efficiently, ensuring orders are filled accurately and shipped out on time to meet customer expectations.  

Ideal Applicants Will Have the Following Attributes

Detail-Oriented: Ability to manage multiple inventory items and ensure accurate records, with a strong focus on precision in order fulfillment and inventory tracking.

Organized: Exceptional organizational skills, with the ability to prioritize tasks and manage time efficiently in a fast-paced environment.

Problem-Solver: Capable of identifying and addressing issues related to stock levels, supplier performance, or shipping delays with practical and effective solutions.

Strong Communication Skills: Clear and concise communicator who can effectively liaise with suppliers, sales teams, and other team members to ensure seamless operations.

Tech-Savvy: Comfortable with inventory management systems, data entry, and reporting tools to track stock, sales trends, and fulfillment metrics.

Collaborative: A team player who thrives in a collaborative environment, working closely with cross-functional teams to meet company goals and enhance operational efficiency.

Customer-Focused: Dedicated to providing excellent customer service by ensuring orders are fulfilled accurately and on time, contributing to positive customer experiences.

Proactive: Ability to anticipate inventory needs and take initiative to reorder stock, resolve discrepancies, and maintain smooth warehouse operations.

Adaptable: Flexible and able to manage multiple responsibilities while adapting to changes in processes or unexpected challenges.

Logistics Expertise: A solid understanding of the logistics process, including shipping, receiving, and order processing, to support the company's growth and customer satisfaction goals.

Required Experience

Inventory Management: Minimum 2 years of experience in inventory control, stock management, or warehouse operations.

Logistics and Shipping: Experience with coordinating shipments, managing shipping schedules, and resolving shipping or delivery issues.

Order Fulfillment: Proven track record in efficiently processing and shipping orders, particularly for ecommerce or retail businesses.

Supplier Coordination: Experience working with suppliers, including managing purchase orders, tracking deliveries, and addressing supply chain issues.

Software Proficiency: Familiarity with inventory management software, ERP systems, or similar platforms for tracking stock levels, processing orders, and generating reports.

Data Entry and Reporting: Strong skills in accurate data entry and the ability to generate and analyze inventory and sales performance reports.

Warehouse Operations: Experience in organizing and maintaining a warehouse or stockroom, including knowledge of best practices for space utilization and inventory safety.

Problem Solving: Demonstrated ability to resolve stock discrepancies, handle supplier issues, and manage logistical challenges efficiently.

Team Collaboration: Experience working closely with cross-functional teams, including sales, customer service, and procurement, to align inventory needs with company goals.

Customer Service: Experience in customer service or supporting customers through accurate order fulfillment and timely communication regarding shipments or stock availability. 

Required Education

High school diploma or equivalent.

Postsecondary education in supply chain management, logistics, business administration, or a related field is an asset.

Relevant certifications in inventory management or logistics (e.g., APICS, CPIM) are a plus.

Training or coursework in warehouse management systems or inventory control software is preferred.

Candidates with a combination of experience and relevant education are encouraged to apply!

Compensation  

Hourly Rate: $21-$23 per hour, based on experience  

Incentives  

Opportunities for performance-based bonuses  

Benefits  

Flexible scheduling  

Employee store discount 

Dental coverage  

Extended health care  

Vision coverage  

Life insurance  

Onsite parking  

How to Apply

If you're organized, detail-oriented, and ready to support the operational backbone of a growing business, we’d love to hear from you! Please submit your resume and a cover letter outlining your relevant experience to work@bodymods.ca or apply online by clicking here. We can’t wait to meet you!