Customer Service Specialist

Hiring: Customer Service Specialist at BodyMods

Are you passionate about body jewelry, piercing, tattoos, and fostering a welcoming, inclusive atmosphere? We’re seeking part-time Customer Service Specialists who share our vision and want to join the BodyMods crew! As a Crew member, you’ll play a key role by delivering outstanding customer service, gaining in-depth knowledge of our high-quality products, and supporting our mission to elevate the industry through acceptance, education, and style.

Our mission is to strive to elevate our industry with a resounding commitment to acceptance, education, and exceptional quality. We are passionate about designing and producing jewelry using only the highest-grade materials, ensuring both safety and style. Our comprehensive training program empowers our Crew to provide expert guidance, exceptional service, and uphold industry best practices. We are committed to creating an inclusive community where everyone can express their individuality freely and authentically without judgment. 

At BodyMods, our core values define who we are and how we operate. We are driven by our Passion for what we love, guided by a clear Vision of our future, and committed to Innovation that propels our industry forward. Our Dedication ensures we go above and beyond to achieve our goals, while Accountability keeps us true to our word. We believe in Unity, recognizing that we are stronger together, and we focus on Results to meet our targets and continuously improve.

Duties & Responsibilities  

Customer Service - Provide exceptional customer service by actively listening to customer needs, demonstrating effective problem-solving skills, and maintaining a friendly, positive attitude to ensure every customer feels valued.

Product Knowledge - Stay informed about our products and materials to offer knowledgeable recommendations to customers and ensure they receive expert advice.

Store Maintenance - Help maintain the cleanliness and organization of the store and service areas. Assist with restocking products and keeping displays visually appealing.

Inventory Support - Assist with checking inventory levels and alerting management when stock is low.

Ideal Applicants Will Have the Following Attributes  

Customer Service Orientation: Commitment to providing exceptional customer service and ensuring customer satisfaction.

Communication Skills: Ability to interact effectively with customers and teammates.

Team Player: Willingness to collaborate with others and contribute to a positive work environment.

Attention to Detail: Ensure accuracy in sales, product recommendations, and store upkeep.

Adaptability: Ability to handle various tasks and adjust to the fast-paced environment of a retail setting.

Required Experience  

Previous experience in retail or customer service is preferred but not required.

Compensation  

Wage: $17.40 - $19 per hour, commensurate with experience  

Commission on select items  

Benefits  

Flexible scheduling  

Employee store discount  

Opportunity to learn and grow in a dynamic environment  

How to Apply  

If you’re enthusiastic about body modification and excited to be part of our team, we’d love to hear from you! Please submit your resume and a cover letter outlining your relevant experience to work@bodymods.ca or apply online by clicking here. We can’t wait to meet you!