District Manager

BodyMods is hiring a District Manager

We are looking for a District Manager who shares our passion, vision, and commitment to drive the success of our stores. In this role, you’ll oversee multiple locations, ensuring sales targets are met, while cultivating a positive and engaged team environment. You’ll collaborate with store leadership to train and develop Crew members, guiding them to excel and maintain our high company standards. Regular check-ins with your teams will keep you connected, ensuring everyone feels supported and aligned with the goals. If you’re excited to lead, inspire, and make a real impact across your district, we’d love to meet you!

Our mission is to strive to elevate our industry with a resounding commitment to acceptance, education, and exceptional quality. We are passionate about designing and producing jewelry using only the highest-grade materials, ensuring both safety and style. Our comprehensive training program empowers our Crew to provide expert guidance, exceptional service, and uphold industry best practices. We are committed to creating an inclusive community where everyone can express their individuality freely and authentically without judgment. 

At BodyMods, our core values define who we are and how we operate. We are driven by our Passion for what we love, guided by a clear Vision of our future, and committed to Innovation that propels our industry forward. Our Dedication ensures we go above and beyond to achieve our goals, while Accountability keeps us true to our word. We believe in Unity, recognizing that we are stronger together, and we focus on Results to meet our targets and continuously improve.

Duties & Responsibilities  

Sales Leadership: Drive districtwide sales growth by setting targets, monitoring performance, and implementing strategies to maximize revenue.

Employee Development: Oversee training programs for new and existing Crew members, ensuring team members have the skills and tools to succeed.

Store Performance Management: Conduct regular store visits to ensure company standards are met in customer service, sales execution, and overall operations.

Team Engagement: Foster a positive work culture by supporting store managers and their teams, promoting collaboration, and addressing employee concerns to improve retention.

Operational Efficiency: Ensure all stores maintain high operational standards, including inventory management, compliance with company policies, and cost control.

Customer Experience: Monitor customer feedback, using tools such as Customer Satisfaction Scores (CSAT) and Net Promoter Scores (NPS) to enhance the customer experience across all stores.

Financial Oversight: Manage district financials by monitoring key metrics such as profit margins, shrinkage rates, and return on investment (ROI), ensuring all stores operate within budget.

Reporting & Compliance: Ensure accurate and timely submission of financial and operational reports, while maintaining compliance with industry regulations and company policies.

Strategic Planning: Implement district specific strategic initiatives to boost sales, improve operational efficiency, and achieve long-term growth goals.

Problem Solving: Address operational challenges, resolve conflicts, and provide solutions that drive continuous improvement within the district.

Ideal Applicants Will Have the Following Attributes  

Leadership Skills: Proven ability to inspire, guide, and motivate store managers and their teams to achieve high performance and meet sales targets.

Results Driven: Strong focus on achieving measurable results, with a track record of improving sales, customer satisfaction, and overall store performance.

Communication: Excellent interpersonal and communication skills, with the ability to foster strong relationships with both team members and customers.

Operational Expertise: In-depth understanding of store operations, including inventory management, cost control, and compliance with company policies and industry regulations.

Problem Solving Mindset: Ability to quickly assess situations, identify issues, and implement effective solutions to operational challenges across the district.

Customer Centric Approach: Commitment to delivering exceptional customer experiences and ensuring customer satisfaction across all stores.

Organizational Skills: Ability to manage multiple stores efficiently, prioritize tasks, and ensure that deadlines and targets are consistently met.

Adaptability: Comfortable working in a fast-paced environment with the flexibility to adjust strategies based on business needs and evolving market trends.

Team Development: Passion for developing talent, providing coaching and mentorship, and fostering an environment where Crew can grow and succeed.

Strategic Thinking: Ability to contribute to the long-term success of the district by implementing innovative ideas and driving continuous improvement.

Required Experience  

Proven Leadership Experience: Minimum of 3-5 years in a management role within retail or a related field, with a track record of leading teams to achieve sales and operational goals.

Sales Performance: Demonstrated success in driving sales growth and achieving performance targets in multiple locations.

Training and Development: Experience in training, mentoring, and developing staff to enhance their skills and improve overall store performance.

Operational Management: Strong background in managing store operations, including inventory control, compliance, and budgeting.

Customer Service Excellence: Proven ability to deliver outstanding customer service and resolve issues effectively to enhance the customer experience.

Analytical Skills: Experience in analyzing sales data and key performance indicators (KPIs) to inform decision making and strategy development.

Financial Acumen: Understanding of financial metrics and reporting, with experience managing budgets and optimizing costs.

Multi-Location Management: Experience overseeing multiple retail locations, with the ability to prioritize tasks and manage resources effectively.

Strong Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with team members and corporate leadership.

Education Requirements

Bachelor's Degree: A degree in Business Administration, Management, Retail, or a related field is preferred.

Relevant Certifications: Additional certifications in retail management, sales, or customer service can be an advantage.

Continuous Education: A commitment to ongoing professional development, including workshops or training related to leadership, retail operations, or industry trends.

Candidates with equivalent experience or a combination of education and experience will also be considered. If you are passionate about leading teams and driving business success, we encourage you to apply!

Compensation  

 Salary: $58,000 - $62,500 based on experience    

Incentives  

Quarterly bonus based on district sales

Benefits  

Flexible scheduling  

Employee store discount  

Dental coverage  

Extended health care  

Vision coverage  

Life insurance  

Onsite parking  

How to Apply

If you are passionate about the body art industry and ready to take on a district leadership role, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience to work@bodymods.ca or apply online by clicking here. We can’t wait to meet you!